Postage

We post all watches recorded, insured delivery to be with you within 5 days at most. We will provide you with tracking details once the item has been posted. International postage may take longer depending on location.

Will I have to pay import duties or additional fee's on my watch?

Non UK customers may be liable to further taxation, VAT or import duties in your native country, we fully advise for you to check your local customs and import laws prior to buying anything from Willion's as we will not be held responsible should you be subject to additional fees. 

How do I make a return?

Returns

Do you buy watches?

We use multiple sources to establish our collection that are sold on our website from a number of trusted dealers, auction houses and friends. If you have a watch that you may be interested in selling us, please send over as much information as possible including pictures to WillionsLtd@outlook.com.

Are prices negotiable?

Prices on our website are fair and we believe offer a good deal without ever being overpriced. However if you feel you have an offer that may interest us - including part exchanges, then please get in touch via WillionsLtd@outlook.com and we will consider it.

How do we authenticate our watches? 

We have years of experience in the field and are able to spot a fake a mile away. In addition to this we have a strong list of suppliers such as auction houses, trusted dealers and friends of the company who we trust 100%. In addition to this all serial numbers of watches are ran through a global database to establish if the watch has a 'history' upon Willion's purchasing and should it transpire that there is an issue we do not touch the watch. If you ever have any doubts as to the authenticity of a watch on our site, don't hesitate to get in touch.

Conditioning

We make an effort to clean and polish all of the watches found on Willion's without tampering with the overall quality of the watch. Ageing is natural when it comes to vintage watches and we believe this is what makes them beautiful, so we will never recondition a watch ourselves. If any of the watches on our site have been reconditioned in the past, this will be put in the condition report and will be reflected in the price.

 

Have a question we have not answered here?

Feel free to get in touch via our Contact Us page.

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